Privacy Policy

Bender, Kurlander, Hernandez & Campbell, APC Law Firm (“BKHC,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, SMS communications, and other digital interactions.

1. Information We Collect

We may collect the following categories of information when you interact with us:

• Personal Information: Name, phone number, email address, and other contact details.
• Case or Inquiry Information: Information you voluntarily share regarding your legal matter.
• SMS & Communication Data: Messages, responses, and engagement data through our text messaging platform.
• Technical Information: IP address, browser type, and device information collected automatically through our website.

How we collect technical information. When you visit our website, we and our service providers automatically collect certain information using cookies, web beacons, and similar technologies. This may include your IP address, browser type and version, operating system, device type, referring website, pages viewed, time spent on pages, and dates and times of visits. We use this information to operate and improve the website, measure traffic, and understand how visitors use our content.

The cookies and tracking technologies we use include WordPress session cookies (required for the site to function), Google Analytics 4 via Google Site Kit (anonymous traffic measurement), Google Tag Manager (loads our tracking pixels), and Wordfence security cookies (for spam and intrusion protection). We do not use cookies to deliver third-party behavioral advertising.

2. Children Under 13

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information through this site. If we learn we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe a child under 13 may have provided us with personal information, please contact us at info@bkhclaw.com.

3. How We Use Your Information

We use your information for:

• Responding to inquiries and providing legal consultation.
• Scheduling consultations, follow-ups, and client communication.
• Sending case updates, reminders, and relevant legal information.
• Marketing or informational messages (only when you have opted in).
• Maintaining compliance with legal and regulatory requirements.

We do not sell or share your personal information with third parties for monetary gain.

4. SMS Communications

By providing your mobile number, you agree to receive SMS messages from BKHC Law Firm for the purposes of client communication, case updates, appointment reminders, or marketing (where applicable).

• Message Frequency: Varies based on case activity and opt-in preferences.
• Message & Data Rates: May apply depending on your mobile carrier.
• Opt-Out: You may reply STOP at any time to stop receiving messages.
• Help: Reply HELP or contact us at info@bkhclaw.com or 619-842-3232.
• Consent: Your consent to receive SMS messages is not a condition of legal representation.

Sharing of Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Choices About Cookies and Tracking

Browser Controls. Most browsers let you refuse new cookies, delete existing cookies, or notify you when cookies are sent. The “Help” menu in your browser explains how. If you disable cookies, parts of our site may not work as intended.

Analytics Opt-Out. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

Do Not Track. Some browsers transmit a “Do Not Track” (DNT) signal. There is no industry standard for responding to DNT signals; our site does not currently change its behavior in response to DNT signals, but we do not engage in cross-site behavioral tracking for advertising purposes.

6. How We Protect Your Data

Bender, Kurlander, Hernandez & Campbell, APC Law Firm uses secure, encrypted systems to protect client data in compliance with state and federal regulations. We limit access to personal information to authorized personnel and vendors who assist us in client communication and legal operations.

7. Data Retention

We retain your personal and communication data for as long as necessary to fulfill the purpose it was collected for, including any legal, accounting, or reporting requirements.

8. California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: You may request information about the data we collect and how it is used.
• Right to Delete: You may request deletion of your personal information, subject to legal retention requirements.
• Right to Opt-Out: We do not sell personal data, but you may opt out of non-essential data processing.
• Right to Non-Discrimination: Exercising your rights will not result in different prices, services, or quality.

You may exercise these rights by contacting us at:
info@bkhclaw.com
619-842-3232

9. Disclosure to Third Parties

We may share your data only with trusted vendors and service providers (such as SMS platforms or case management systems) who assist us in operating our firm, and only under strict confidentiality agreements.

We do not share data with unrelated third parties for marketing purposes.

10. Changes to This Policy

BKHC may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Bender, Kurlander, Hernandez & Campbell, APC Law Firm
501 West Broadway #1500
San Diego, CA 92101
info@bkhclaw.com
619-842-3232

Scope. This Privacy Policy applies to the BKHC website at bkhclaw.com and to communications you initiate with us through this website. Our legal services are provided in California; if you are outside the United States, please note this site is not intended for users outside the U.S. and we do not target our services to non-U.S. residents.